MILPITAS, CA--(Marketwire - May 3, 2012) - JDSU (
PacketPortal dramatically enhances today's network monitoring and troubleshooting applications by uniquely extending visibility and removing blind spots at the network edge. The partnering relationships announced today allow customers to use the combination of PacketPortal and partner applications to improve customer experience in the following areas:
- Mobile customer experience - DAX is a leading provider of customer experience management software for some of the largest wireless carriers, offering engineers and customer care agents the ability to obtain a holistic, correlated view of subscriber behavior, quality of experience and network performance. With PacketPortal, DAX management software will be able to gather and analyze a wide range of data from the network edge, on demand.
- Real-time IP service assurance for the cloud - NetSocket delivers immediate insight into cloud networks, providing complete service visibility, ensuring higher session quality and lower support costs. NetSocket's solution automatically provides a comprehensive, real-time correlated view of content, session and IP topology on a hop-by-hop basis. With PacketPortal, NetSocket extends service visibility to remote enterprise locations, providing optimized data capture with its smart filtering capabilities.
As an open platform, PacketPortal makes it easy to integrate or develop new network, service and business applications.
"Through our partnerships with DAX and NetSocket, JDSU creates new opportunities for wireless and enterprise service providers to derive value from the unique data PacketPortal can provide from the edge of the network," said Doug Fantuzzi, vice president in JDSU's Communications Test and Measurement business segment.
"PacketPortal allows our InTouch solution to economically access subscriber quality of experience and network performance information from the network edge, in real time. This gives InTouch an edge over traditional customer experience management tools which rely solely on legacy probes and network element key performance indicators," said Frank Galuppo, CEO, DAX Technologies.
"Technology partners like JDSU help us meet our goal of assuring our solutions provide our network services customers the most robust monitoring capabilities on the market," said John White, CEO, NetSocket, Inc..
JDSU will demonstrate the PacketPortal-enabled DAX management software and NetSocket solution this month at key industry tradeshows. The DAX demonstration will take place during the International CTIA Wireless 2012 Conference and Exhibition, May 8-10 in New Orleans, at JDSU's booth #4511. The NetSocket demonstration will take place during Interop 2012, May 8-10 in Las Vegas, at JDSU's booth #2443. JDSU is also exhibiting at the DISA (Defense Information Systems Agency) Customer Partnership Conference in Tampa, May 7-9, booth #942, and TM Forum Management World, May 21-24 in Dublin, Ireland, booth #42.
About JDSU's PacketPortal
JDSU's PacketPortal delivers in-line intelligence to any monitoring, management or business application using microprobing. A cloud-based technology, PacketPortal decouples data collection from intelligence processing, which can be located in a central location such as a data center. PacketPortal enhances software applications by fueling them with rich intelligent data previously hidden deep within networks. To learn more, please visit www.jdsu.com/go/packetportal.