EnerCare Inc. Announces Implementation of New Sub-Metering Billing Platform and Internalization of Customer Care
FOR: ENERCARE INC.
MAY 25, 2012 - 09:00 ET
TORONTO, ONTARIO--(Marketwire - May 25, 2012) - EnerCare Inc. ("EnerCare") (TSX:ECI) today announced that it has successfully deployed a new utility grade customer billing system which consolidates all sub-metering billing functions on to one platform. This new structure was previously performed by two legacy systems inherited as part of the Stratacon and Enbridge Electric Connections acquisitions. Additionally, the consolidation of systems has permitted EnerCare to internalize its sub-metering customer care delivery, previously provided by two external suppliers. The new customer care system will allow greater automation and consistency of process and allow EnerCare to take advantage of greater economies of scale.
"We are very pleased to announce the successful implementation of our new billing platform and the internalization of customer care," said John Macdonald, President and CEO. "We believe that these changes represent key milestones in the advancement of our vision to provide cost effective yet world class service to our sub-metering customers."
About EnerCare Inc.
EnerCare owns a portfolio of approximately 1.2 million installed water heaters and other assets, rented primarily to residential customers in Ontario. EnerCare also owns EnerCare Connections Inc., a leading sub-metering company, with metering contracts for condominium and apartment suites in Ontario, Alberta and elsewhere in Canada.
Additional information regarding EnerCare is available on SEDAR at www.sedar.com or through EnerCare's website at http://investors.enercare.ca. Information on the sub-metering business is also available at www.enercareconnections.com.