Healthcare Revenue Management Firm Automates Billing Processes With Westbrook Technologies FortisBlue
APR 24, 2012 - 15:45 ET
FOR: WESTBROOK TECHNOLOGIES INCORPORATED
Oncology Convergence, Inc. Uses Westbrook's Content Management Platform to Digitize Records and Streamline Workflow, Simplifying Compliance With Medicare, HIPAA, and Insurance Industry Regulations
BRANFORD, CT--(Marketwire - April 24, 2012) - Westbrook Technologies, developer of Fortis™ and FortisBlue™ enterprise content management (ECM) software, today announced that Oncology Convergence, Inc. has implemented FortisBlue to increase the efficiency of billing processes for clients and ensure compliance with federal and insurance industry regulations.
Oncology Convergence, Inc. (OCI) based in Tempe, Arizona, focuses on oncology reimbursement, management, and technology. "Our clients turn to us because we have one of the best teams of resources in the country," said Peder Thygesen, manager, information technology services at OCI. "Every medical coder is cross-trained in all aspects of oncology billing, so that gives us tremendous flexibility."
OCI uses FortisBlue to digitize documents, automate workflow and deploy online forms. FortisBlue enables medical coders to enter the proper diagnostic and billing codes electronically after reviewing doctors' notes, index them using an OCR template and route the information into a charge entry work queue. "This automation lets us use very accurate and detail-oriented people to interpret and enter the information, while automating the process. By using medical coders' input at the front-end of the process, we eliminate the possibility of having someone with less knowledge, not understanding the finer points, sending out a bill in error," Thygesen explained.
OCI's FortisBlue implementation is designed to prevent errors and reinforce processes that support compliance with Medicare, HIPAA and insurance industry regulations. A configurable Audit Log confirms who has accessed a document and made changes to it, providing further evidence of compliance. FortisBlue also meets the needs of OCI's telecommuting workforce and helps the organization contain costs. "Our employees love the money they save on gas. They can maintain a better work/life balance because they don't waste time commuting. OCI benefits because we don't need to expand our office space to accommodate staff or storage of paper documents."
"FortisBlue helps healthcare organizations streamline administrative processes that involve patient information securely over the Web," said Einar Haukeland, CEO of Westbrook. "FortisBlue's online forms make it more efficient to capture, share and archive documents and data while complying with industry regulations such as HIPAA. The Web-accessed software also supports the needs of geographically distributed and telecommuting employees."
About Oncology Convergence, Inc.
About Westbrook Technologies